Texas guy says transferring corporation misplaced mom’s ashes after packing ‘with the silverware’

A Texas guy mentioned a transferring corporation closing yr packed his mom’s ashes along with his silverware and led to 1000’s of bucks in harm. 

Russell Jones advised FOX Houston that he paid $22,000 for Coleman American Transferring Services and products, an agent for Allied Van Traces, to transport maximum of his assets to garage closing fall. He and his spouse have been making plans to promote their house. 

In January, the couple took the house off the marketplace and his possessions got here again on a flatbed truck full of crates. 

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“You’ll be able to see via into the crates the covers at the crates are damaged,” Jones advised the inside track outlet. “It rained that day, now we have a number of pictures which are ruined. We have been telling the movers to not transfer this, and we discovered when the field was once delivered, there is not anything in right here.”

A container with the stays of Russell Jones’ mom was once empty after a transferring corporation took ownership of them, he mentioned.  (KRIV)

The stays are lacking, he mentioned. 

“You packed my mom’s stays with the silverware,” Jones mentioned. 

Jones mentioned he filed a declare with the corporate and was once advised to forestall unpacking whilst it investigated the location. It hasn’t but, he mentioned. 

Coleman Allied mentioned it presented Jones $1,000 for the lacking ashes as a gesture of goodwill.

“Mr. Jones didn’t determine the rest in his cargo as containing ‘human stays,’ nor did he notify someone in our corporation in their presence in his cargo,” it advised the inside track station. 

The corporate famous that it’s in opposition to corporation coverage to move human ashes. 

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“We interviewed all individuals of the crews acting services and products, the salesman, the client provider consultant and the executive of the native facility,” an organization observation mentioned. “All showed that Mr. Jones by no means discussed the rest about ‘ashes’ or ‘human stays.’”